Terms/Cancellation Policy
African Legacy Tours are conducted as part of the cultural offerings of the Idakeda Group Ltd. In the event that you are unable to enjoy your booked tour, we are happy to work with you to reschedule, suggest another tour or you may consider gifting your tour so someone else may enjoy the experience.
Alternatively, here are our terms for cancellations and refunds:
In the event that we are unable to provide your booked tour experience, we will contact you in a timely manner to reschedule or arrange a refund.
On rare occasions a tour may be rescheduled or cancelled to safeguard the health and safety of our tour participants due to force majeure, that is, events that are outside of our control or that of our service providers. In these circumstances we will not be able to accept liability for the tour not taking place or for any additional expenses of tour participants (e.g. change in flights or cruise schedules, transportation or loss or damage to personal items).
Dispute Resolution and Governing Law
We pride ourselves on delivering excellent customer service in a welcoming and thoughtful manner. This is demonstrated by our willingness to amicably resolve any disagreements through negotiation or mediation. Any disputes related to our provision of tours will be governed by the Laws of Trinidad and Tobago.
By booking a tour with African Legacy Tours, you agree to these terms and conditions and affirm that you are 18 years or over at the time of the booking.
